External evaluation of quality of educational services of higher education institutions as a basis for an integrated all-Russian system of education quality evaluation

Ilymira Tovysheva

Journal paper

Creative Economy (РИНЦ, ВАК)
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№ 5 / May, 2010

Citation:

Indexed in Russian Science Citation Index: https://elibrary.ru/item.asp?id=13920604
Cited: 2 by 20.03.2020

Abstract:
The conducted monitoring of customer satisfaction showed that improving the quality of educational services institutions of higher education contributes to external evaluation of the quality of educational services.

Keywords: quality of educational services, users of educational services, external quality assessment of high school

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