Improving the management system of water supply and sewage system enterprises using a benchmarking tool

Berezyuk M.V.1, Rumyantseva A.V.1, Pelymskaya I.S.1, Barkin I.V.1, Rumyantseva E.I.1
1 Уральский федеральный университет им. первого Президента России Б.Н. Ельцина, Russia

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Journal paper

Leadership and Management (РИНЦ, ВАК)
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Volume 6, Number 3 (August-September 2019)

Citation:

Berezyuk, M. V., Rumyantseva, A. V., Pelymskaya, I. S., Barkin, I. V., & Rumyantseva, E. I. (2019). Improving the management system of water supply and sewage system enterprises using a benchmarking tool. Leadership and Management, 6(3), 229-242. https://doi.org/10.18334/lim.6.3.41057

Indexed in Russian Science Citation Index: https://elibrary.ru/item.asp?id=40087382
Cited: 4 by 07.12.2023

Abstract:
The water supply and sewage system enterprises (WSS) in the Russian Federation account for 62% of the discharge of polluted wastewater. This requires the use of new approaches in solving technical, organizational and management issues of water supply and sewage system enterprises. The article considers the problems of improving the efficiency of domestic wastewater treatment using new management tools. The transition to technological rationing focuses on the change of technology, rather than management tools. The study worked out aspects of stakeholders engagement, sources of funding for projects for urban water utilities, compiled a matrix of responsibility. The use of benchmarking can be one of the ways to improve the efficiency of water supply and sewage system enterprise’s activity and their information transparency.

Keywords: benchmarking, human impact, management improvement, water use and water consumption

JEL-classification: M11, O44, Q51

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