Methodical development problems of postindustrial service sphere

Gluschenko V.V.¹, Gluschenko I.I.²
¹ Московский государственный университет путей сообщения Императора Николая II
² Российский государственный социальный университет

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Journal paper

Journal of Economics, Entrepreneurship and Law ^{(РИНЦ, ВАК)}
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Volume 7, Number 3 (July-September 2017)

Citation:

Indexed in Russian Science Citation Index: https://elibrary.ru/item.asp?id=30564893
Cited: 6 by 26.03.2022

Abstract:
We may see the formation process of methodological foundations of the postindustrial service sphere, the development of scientific method of function, the role of service science (serviceology). The theoretical foundations of service industry are also forming in the context of globalization of the services market. We may also see the development of service and information technologies and communications. We suggest a four-level service model that can be used for the analysis of services’ competitiveness.

Keywords: efficiency, management, economy, model, service, characteristics, consumer, security, serviceology

JEL-classification: L86, L89, L80

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